Great Balls of Flour

<div data-block="true" data-editor="b3ek7" data-offset-key="7g50t-0-0" id="isPasted"><style type="text/css" id="isPasted">p.p1 {margin: 12.0px 0.0px 12.0px 0.0px; line-height: 22.0px; font: 14.0px Helvetica; color: #151515} p.p2 {margin: 0.0px 0.0px 0.0px 11.8px; text-indent: -11.8px; line-height: 22.0px; font: 14.0px Helvetica; color: #151515} span.s1 {vertical-align: 3.0px}</style><p>Our goal is to make shipping your order clear, simple, and fast.</p><p>If you order before <strong>12pm (lunchtime)</strong> on Tuesday, Wednesday, Thursday, or Friday, we will send it the same day, and you&#x2019;ll get your package the very next day. If you order after 12pm, we will send it the <strong>next working day</strong>.</p><p>Here are some examples:</p><p>&#x2022; If your order is placed at 5pm on Tuesday, it will be delivered on Thursday.</p><p>&#x2022; If your order is placed at 2pm on Friday, it will be delivered the <strong>following Tuesday</strong>.</p><p>If you order after lunchtime on Friday, or anytime on Saturday or Sunday, your order will arrive on Tuesday.</p><p>If you place your order anytime on Monday, it will be delivered on Wednesday.</p><p><u>Delaying Your Delivery</u></p><p>&#xA0;Bank Holidays change when we can deliver. We cannot deliver on a Tuesday after a Bank Holiday Monday, or on a Saturday after Good Friday.</p><p>We offer a nominated delivery service at the checkout for a small additional fee.</p></div><div data-block="true" data-editor="b3ek7" data-offset-key="9gutl-0-0"><br></div>

Our goal is to make shipping your order clear, simple, and fast. If you order before 12pm (lunchtime) on Tuesday, Wednesday, Thursday, or Friday, we will send it the same day, and you’ll get your package the very next day. If you order after 12pm, we

What are the delivery timings?

Orders

Delivery, Shipping & Collection

Conditioning Your Pizza Oven: A Springtime Guide

Restoring Your Gluten-Free Dough Balls

Where can I find the preparation guides for the dough balls?

How do I store the dough?

How do I defrost the dough?

How do I stretch my dough ball into a pizza base?

Why is my dough springing back when I stretch it?

Why is my dough tearing when I stretch it?

How to handle sticky pizza dough

Where can I find the guide for the Pizza Dough Mix?

How to fit my dough in the proofing pot when frozen?

Can the dough balls be frozen?

How long do I need to leave pizza dough to rest?

What colour do the tags mean?

Dough Preparation & Storage

Why is my pizza dough sticking to the pizza peel?

Why is my pizza soggy in the middle after cooking?

How to make a pizza using  Gluten Free dough balls

How to bake a gluten free pizza

Can I cook pizza dough balls in a kitchen oven?

My Dough isn't rising or didn't prove after I defrosted them

Cooking your Pizza

Pizza Making Tips & Advice

Are your Gluten-Free Dough Balls safe for people with Coeliac Disease?

Is there any risk of cross-contamination?

If I have Coeliac Disease, what do I need to keep in mind when preparing the dough?

Can you guarantee the final cooked product will be 100% gluten-free?

Gluten Free Dough Balls

How to handle your dough balls?

Cooking your gluten free dough balls

Pizza Dough Mix Instructions - Just Add Water

Where can I watch the short video tutorials?

User Guides

If you only have time for 1 video. Please watch this one.

Press and stretch a pizza base

Why is my dough springing back?

Baking a Gluten Free Pizza

How to roll out a Gluten Free Dough ball?

How to fit a frozen dough ball into a GBOF proofing pot?

Proofing pots - what are they and why do I need them?

Quick hack for defrosting pizza dough balls

How to launch your pizza?

How to cook a pizza in a domestic kitchen oven?

How to handle sticky dough?

How to remove the dough from the bag?

How to stretch the dough?

What to do when the dough starts to escape from the proofing pot?

Knowing when the dough is ready to stretch?

Video Tutorials

I can't remember my password

I have an account but the reset password is not working

Account Information

Your Great Balls of Flour Delivery: Designed to Stay Fresh, Whatever the Weather!

I have not received my order tracking number.

How can I track my order?

Which courier do you use?

My address is difficult to find, is there a way I can provide the courier with details?

I cannot complete my order, it says no shipping possible

My order has arrived damaged and a product has been smashed

Do you deliver to my address?

Delaying your delivery to a specific date

Do you offer refunds, returns, replacements or exchanges?

What is the cut off for Christmas and New Year Delivery?

Can I cancel my order?

Can I change the delivery address?

Can I add extra products to my order?

Can I Cancel My Subscription?

No Order Confirmation Received

Manage my order

can I collect my order?

Collect from us

My Discount Code Isn't Working

How do I specify an order delivery day?

Can the Mozzarella be frozen?

The dough has arrived defrosted, unfrozen.

Do  you offer pizza kits for school PTA or parent fundraising groups

General

New Yorker

Calabrese

Lotus Dream Calzone

Margherita

Christmas Tree Tear & Share Bread

Recipes

My dough is too sticky to handle, it springs back, it tears when I press and stretch it out

How many calories are in each dough ball?

What are the delivery timings?Updated a month ago