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Great Balls of Flour logo

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Manage my order

Can I cancel my order?

If your order has not entered the packing process, it should be possible to cancel the order. Please contact support and provide your full name and order number.  If the order has been despatched, at this point it in no longer possible to cancel the

Can I change the delivery address?

If you order is still processing and has not been despatched, we are able to change the address. Please contact us through our chat widget or through the support contact form providing your full name, order number and the new address details. Unfortu

How can I track my order?

We will send you the tracking number via email as soon as your order has been dispatched. Please note this will note update until the courier has collected the order.

Can I add extra products to my order?

If you order has not been fulfilled, this maybe possible.  Please contact the support team either through chat or the support form and include the following details:. Once we have this information, the accounts team will send you a link to make payme

Can I Cancel My Subscription?

To amend or cancel your subscription please login to your account and head to the subscription tabs where you will be able to make changes there, including pausing your subscription, adjusting the frequency and cancelling it.

No Order Confirmation Received

If you have not received your order confirmation please check the following:. 1. The email address you entered was correct. 2. Any promotions/spam folders. 3. Your SMS as you may have only entered a mobile number, which we will send through a link to