Each order will come with a preparation guide for the dough that you haver ordered. You can also access them online at the following links:. We've even created a series of video tutorials to help you get the best out of your pizza dough balls:.
The dough will arrive from anywhere from defrosted to frozen. The dough can be kept in the freezer for up to three months or in the fridge for up to 3 days. Upon arrival, we would suggest storing the dough in the freezer.
Take the dough out of the freezer, ideally the night before you're looking at baking your pizza, and place it in the fridge. The following morning, or once the dough has defrosted but it still chilled, remove it from its bag. Doing this when the doug
Ensure the dough is fully defrosted and that it has been left to relax and get up to temperature. If the dough is not ready as it has not relaxed enough, you will find the dough ball will spring back after stretching. For further assistance please w
If you find your dough ball is springing back when you are pressing it out, this is usually due to the dough ball not having sufficient time to relax and get up to room temperature. If the room in which it is relaxing is too cold, the gluten will no
There could be a few reasons why your dough is tearing when you stretch it:. We recommend watching this short video which will help you with overcome this problem:.
We use a high hydration recipe which some people can think of it as being sticky. When handling sticky dough there are a few simple rules to follow:. We recommend watching this video to help overcome your issue:.
On each packet, there is a QR code that you can scan that will take you through to the guide. Alternatively, you can also find it here. Looking for the yeast? You will find this located inside the flour bag.
Sometimes the dough may have frozen in a slightly different shape meaning you are unable to fit the dough ball into the proofing pot whilst it's still frozen solid. If this is the case, check out the hack in the video below or just leave the ball i
Yes, they can. Just pop them in the freezer as soon as they arrive. We despatch the dough balls frozen however, they can arrive anywhere from frozen to defrosted. We ship using an ambient courier service but all items are packed in an insulated ba
This is our most frequently asked question and is the one which we can only give the vaguest of answers. The reason; Temperature. We don't know the current temperature outside, nor the temperature where you've got your dough balls resting. There can